Privacy Policy

Last Updated: February 14, 2025

Welcome to jelvian ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jelvian.online and use our services related to social casino game development portfolio and demonstrations.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us through our contact forms or email
Subscribe to our newsletter or updates
Request information about our services
Participate in interactive features of our website

This information may include:

Name and contact details
Email address
Phone number
Company name and job title
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and location data
Browser type and version
Operating system
Referring website addresses
Pages viewed and time spent on pages
Access times and dates
Device identifiers and characteristics

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

Remember your preferences and settings
Understand how you use our website
Improve website performance and functionality
Analyze traffic patterns and user behavior

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and maintaining our services
Responding to your inquiries and requests
Sending administrative information and updates
Improving and optimizing our website and services
Analyzing usage trends and preferences
Detecting and preventing fraud or security issues
Complying with legal obligations
Marketing and promotional purposes (with your consent)
Displaying relevant content and case studies
Conducting research and development

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Website hosting and maintenance
Email delivery services
Analytics providers
Customer support tools
Payment processors

3.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

Complying with legal processes
Enforcing our terms and conditions
Protecting our rights and property
Investigating potential violations
Protecting user safety

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication procedures
Secure server infrastructure
Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on:

The nature of the information collected
The purpose for which it was collected
Legal and regulatory requirements
Legitimate business purposes

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You may request a copy of the information we hold about you.

6.2 Deletion

You may request that we delete your personal information, subject to certain exceptions.

6.3 Objection and Restriction

You may object to or request restriction of certain processing activities.

6.4 Data Portability

You may request that we transfer your information to another organization.

6.5 Withdrawal of Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time.

6.6 Marketing Communications

You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@jelvian.online

7. Third-Party Websites

Our website may contain links to third-party websites, services, or game demonstrations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page
Updating the "Last Updated" date
Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

jelvian
Glen Yeo House, Station Rd
Congresbury, Bristol BS49 5DY
United Kingdom

Email: support@jelvian.online
Phone: +447824495243

12. Cookie Policy Details

Our website uses the following types of cookies:

12.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

12.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve website performance.

12.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features and personalization.

12.4 Analytics Cookies

We use analytics cookies to understand user behavior, measure website traffic, and improve our content and services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

13. Data Protection Officer

For data protection inquiries, you may contact our designated representative at support@jelvian.online

14. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given explicit permission
Contract: To fulfill our services and obligations
Legitimate interests: For business operations and improvements
Legal obligations: To comply with applicable laws

15. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

16. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you without human intervention.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.